Frequently Asked Questions
Everything you need to know about your Glade Optics experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Simply contact our support team to initiate a return or exchange.
Do you offer a warranty on your eyewear?
Yes, all Glade Optics products are backed by a one-year limited warranty against manufacturing defects to ensure you stay protected on the slopes.
How should I clean and store my goggles?
Always use the provided microfiber bag to clean the lenses. Avoid using paper towels or harsh chemicals, and ensure they are completely dry before storing them in a cool, dry place.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you ship internationally?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at the time of checkout.